Shipping & Returns – Tyres Only

Tyresonly.co.uk offers the following shipping and collection methods:

United Kingdom

  • Click & Collect – Same‑day or next‑day collection available in Aylesbury, depending on stock and order confirmation.
  • Courier Delivery – Estimated delivery time: 1–2 working days. Delivery times may vary depending on courier workload, weather conditions or remote locations.

Delivery Information

All orders are dispatched using trusted UK courier partners. Once your order has been shipped, you will receive a tracking number. Delivery delays caused by couriers or external factors are outside our control, but we will assist you in resolving any issues.

Please ensure someone is available to receive the delivery. If the courier cannot deliver, they may leave a card or attempt redelivery.

Click & Collect (Aylesbury)

Click & Collect orders can be picked up from our location at: 174 Cambridge Street, Aylesbury, HP20 1BB.

You will receive a confirmation message when your tyres are ready for collection. A valid order number must be presented at pickup.

Order Cancellation

Under the UK Consumer Contracts Regulations 2013, you may cancel your order before dispatch. If your order has already been shipped, cancellation is no longer possible, but you may still return the goods according to our Returns Policy.

Returns Policy

Tyre Return Form

You have the right to return unused tyres within 14 days of delivery. Returned tyres must be:

  • unused
  • unmounted (not fitted on wheels)
  • undamaged
  • in their original condition

Tyres that have been fitted, used, damaged or driven on cannot be returned or refunded.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless:

  • the product is defective
  • the product received is incorrect
  • the product was damaged during delivery

In these cases, Tyres Only will cover the return costs or arrange collection.

Defective or Incorrect Products

If you receive a defective or incorrect tyre, please contact us within 48 hours of delivery. We will arrange a replacement or refund according to the Consumer Rights Act 2015.

Refunds

Refunds are processed within 7–14 working days after the returned tyres have been inspected and approved. Refunds will be issued to the original payment method.

Non‑Returnable Items

The following items cannot be returned:

  • Tyres that have been fitted or mounted
  • Tyres damaged after delivery
  • Tyres used on the road

Delivery Damage

If your tyres arrive damaged, please refuse the delivery if possible and notify us immediately. If damage is discovered after delivery, contact us within 48 hours with photos of the issue.

Contact Us

For questions regarding Shipping & Returns, please contact us at:
Email: contact@tyresonly.co.uk
Address: 174 Cambridge Street, Aylesbury, HP20 1BB