Shipping & Returns Policy | Tyres Only UK

This Shipping & Returns Policy explains how Tyres Only manages delivery, shipping times, returns, refunds, and customer rights under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. By placing an order on tyresonly.co.uk, you agree to the terms below.

Company & Contact Details

Business Name: Tyres Only

Address:174 Cambridge Street, Aylesbury, HP20 1BB, United Kingdom

Phone: +44 07727 190511

Email: contact@tyresonly.co.uk

Legal Compliance (UK)

  • Consumer Rights Act 2015 – right to goods that are as described, fit for purpose, and of satisfactory quality.
  • Consumer Contracts Regulations 2013 – 14‑day right to cancel for unused goods.
  • Sale of Goods Act (where applicable) – protections for product quality.
  • UK GDPR – protection of your personal data.
  • All shipping, returns, and refunds follow UK consumer law.

Ownership of Goods (Retention of Title)

All products remain the property of Tyres Only until full payment has been received and cleared. Ownership transfers to the customer only after the invoice is paid in full.

If payment fails, is reversed, or disputed, Tyres Only reserves the right to recover the goods or charge for losses incurred.

1. Shipping & Delivery

We provide nationwide delivery across the UK. Delivery times depend on location, stock availability, courier performance, and selected service.

  • Standard Delivery: Usually 1–3 working days.
  • Mobile Fitting: Appointment-based (service available soon).
  • Remote Areas: May require additional time.

You will receive confirmation and tracking details where applicable.

2. Shipping Fees

Shipping fees are calculated at checkout based on your address, order size, and service type. Promotional free shipping will be clearly displayed when available.

3. Failed Delivery & Re-Delivery

If delivery fails due to incorrect address details or no one being available, re-delivery charges may apply. Customers are responsible for providing accurate delivery information.

4. Returns Policy

Returns are accepted under the following conditions:

  • Tyres must be unused, unmounted, and in original condition.
  • Return requests must be made within 14 days of delivery (UK law).
  • Return shipping costs may apply unless the product is faulty or incorrect.

To request a return, email: contact@tyresonly.co.uk

5. Non-Returnable Items

Tyres that have been mounted, used, damaged by incorrect fitting, or driven on cannot be returned unless proven faulty under manufacturer warranty.

6. Refunds

Refunds are issued after inspection and approval. Approved refunds are processed to the original payment method within 5–10 working days.

7. Mobile Fitting Appointments & Cancellations

Mobile fitting (available soon) may be rescheduled or cancelled with reasonable notice. Missed appointments or short-notice cancellations may incur a call-out fee.

8. Force Majeure

Tyres Only is not responsible for delays caused by events outside our control, including weather, courier delays, strikes, or emergencies.

Shipping & Returns Support

Email: contact@tyresonly.co.uk

Phone: +44 07727 190511

Address: 174 Cambridge Street, Aylesbury, HP20 1BB, United Kingdom