Terms & Conditions | Tyres Only UK

These Terms & Conditions govern your use of tyresonly.co.uk and the purchase of tyres and related services offered by Tyres Only. By accessing our website or placing an order, you agree to comply with the terms outlined below.

1. Website Use & User Responsibilities

By using our website, you agree to provide accurate information, respect our intellectual property, and refrain from harmful or fraudulent activity. Any misuse may result in restricted access or legal action.

2. Product Information & Availability

We aim to provide accurate descriptions and specifications. However, minor variations may occur. Availability may change without notice. If an item becomes unavailable, we will offer an alternative or refund.

3. Ordering & Payment

When placing an order, you confirm that:

All information provided is accurate.
You are authorised to use the payment method.
You understand that orders are subject to acceptance and availability.

Tyres Only reserves the right to refuse or cancel any order suspected of fraud or error.

3.1 Retention of Title (Ownership)

All products remain the property of Tyres Only until full payment has been received and cleared. Ownership transfers to the customer only after payment is completed in full.

4. Pricing, VAT & Errors

All prices include VAT unless stated otherwise. We reserve the right to update prices at any time. In case of pricing errors, we will notify you before processing the order.

5. Delivery

Delivery times are estimates and may vary. Tyres Only is not liable for delays caused by couriers, weather, or operational issues. Risk transfers to the customer upon delivery.

6. Returns, Refunds & Cancellations

Returns follow the Consumer Contracts Regulations 2013. Unused, unmounted tyres may be returned within 14 days. Used, mounted, or damaged tyres cannot be returned unless faulty.

7. Liability & Warranty

Tyres Only is not liable for damages caused by improper installation, misuse, or third‑party fitting. Manufacturer warranties apply where relevant. Nothing in these terms limits your rights under the Consumer Rights Act 2015.

8. Privacy & Data Protection (UK GDPR)

Your data is processed in accordance with UK GDPR and our Privacy Policy. You have the right to access, correct, delete, or restrict your data.

9. Force Majeure

Tyres Only is not responsible for delays or failures caused by events outside our control, including natural disasters, strikes, pandemics, or transport disruptions.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled exclusively by UK courts.

11. Contact Information

For questions regarding these Terms & Conditions, contact us:

Email: contact@tyresonly.co.uk

Phone: +44 07727 190511

Address:174 Cambridge Street, Aylesbury, HP20 1BB, United Kingdom

Refund, Warranty & Cancellation Policy | Tyres Only UK

This policy outlines your rights under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. It also explains how refunds, cancellations, and warranty claims are handled by Tyres Only.

Legal Compliance (UK)

Consumer Rights Act 2015 – your right to goods that are as described, fit for purpose, and of satisfactory quality.
Consumer Contracts Regulations 2013 – 14‑day right to cancel for unused goods.
Sale of Goods Act (where applicable) – protections for product quality.
UK GDPR – protection of your personal data.
All refunds, cancellations, and warranties follow UK consumer law.

Ownership of Goods (Retention of Title)

All products remain the property of Tyres Only until full payment has been received and cleared. Ownership transfers to the customer only after the invoice is paid in full.

If payment is reversed, disputed, or fails, Tyres Only retains the legal right to recover the goods or charge for losses incurred.

1. Refund Policy

Refunds are available under the following conditions:

Tyres must be unused, unmounted, and in original condition.
Refund requests must be submitted within 14 days of delivery (Consumer Contracts Regulations 2013).
Return shipping costs may apply unless the product is faulty or incorrect.
Refunds are processed only after inspection and approval.

Approved refunds are issued to the original payment method within 5–10 working days. To request a refund, email: contact@tyresonly.co.uk

2. Warranty Policy

All tyres sold by Tyres Only are covered by the manufacturer’s warranty. Warranty applies only to:

Manufacturing defects.
Structural faults confirmed by the manufacturer.
Tyres used under normal driving conditions.

Warranty does not cover:

Incorrect fitting or mounting.
Impact damage (potholes, kerbs, debris).
Improper inflation or overloading.
Wear caused by misalignment or mechanical issues.
Motorsport or non-standard use.

Warranty claims require manufacturer inspection. Start a claim by emailing: contact@tyresonly.co.uk with photos, DOT code, and proof of purchase.

3. Order & Appointment Cancellation Policy

Customers may cancel under the following conditions:

Orders can be cancelled before dispatch for a full refund.
After dispatch, return shipping fees may apply.
Mobile fitting appointments (when available) must be cancelled 24 hours in advance.
Missed appointments may incur a call-out fee.

To cancel an order or appointment, contact: contact@tyresonly.co.uk or call +44 07727 190511.

4. Force Majeure

Tyres Only is not liable for delays or failures caused by events outside our control, including weather, courier delays, strikes, or emergencies.

Contact Information

Business Name: Tyres Only